About Us: A Collective of Systems Thinkers & Changemakers
We work with mission-driven organizations in the human and health sectors—and beyond—to align vision with operations. Our approach blends rigorous research with practical experience to build resilient, adaptable institutions.
Graham & Laing Research Group is a Canadian consultancy dedicated to supporting transformation systems change in complex social service ecosystems. With deep expertise in health equity, homelessness systems, housing policy, and practical human services innovation, our consultants partner with academics, communities, governments, and non-profits to develop integrated solutions that center people with lived and living experience.
We bring together a cross-disciplinary team of consultants with backgrounds in development economics, public sector reform, participatory design, systems strategy, and community organizing. We are connected by a shared commitment to dignity, equity, and data justice.
Our Approach.
Grounded in co-design and community power-sharing
Informed by rigorous mixed-methods research
Committed to structural change
Our Core Values.
Relational Accountability
Radical Transparency
Practical Systems Thinking
Equity in Process and Outcomes
Services: What We Offer
Graham & Laing Research Group offers tailored consulting, facilitation, and evaluation services to strengthen the Human, Health and Broader Service Sector through equity-driven design and data-informed strategies.
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Goals and actionable roadmaps to guide direction.
Align structures, roles, and workflows for efficiency
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Mixed-methods research on housing, health, and social care systems
Community-embedded inquiry grounded in lived/living experience
Systems mapping and service ecosystem analysis
Intersectional equity lens applied to access, navigation, and outcomes
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Logic models and evaluation design
Community outcomes and indicators selection
Real-time data dashboards and feedback mechanisms
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Knowledge translation & change management supports
Peer-led learning networks and practice guides
Workshops and education
Book a Meeting
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Co-Founder
John (He/Him) has worked in the human services for 35 years. He has extensive experience working with human and health service organizations to improve their services
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Co-Founder
Stephanie (She/Her) is a registered social worker with over a decade of experience in research, community service provision, and clinical settings.
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Consultant
Katie (She/Her) is an Instructor in the Department of Sociology at Queen’s University and consultant with GLRG. Katie brings vast knowledge of equity- and social justice-oriented research design to the team.
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Consultant
Chantal (She/Her) is an experienced consultant specializing in population health strategy and data-informed human service program development. Chantal brings over 20 years of expertise in leveraging demographic and health systems data to inform equitable, evidence-based decision-making.
